Terms & Conditions

Last updated: March 2026

1. Trial Offer Terms

This trial offer is available to new customers only. By accepting the trial offer, you agree to purchase a 20ml trial size of Matinika™ Age Defying Cream for £4.95 (plus applicable taxes and shipping).

Your trial period begins on the date of purchase and lasts for 21 days. During this period, you may use the product as directed and evaluate its effectiveness.

2. Subscription Terms

Upon completion of your 21-day trial period, your subscription will automatically begin unless you cancel before the trial ends. Your subscription will charge £44.90 every 2 months (£22.45/month equivalent).

With each subscription charge, you will receive a 60ml full-size jar of Matinika™ Age Defying Cream.

You may cancel your subscription at any time by contacting our customer support team. Cancellation must occur before the next billing date to avoid the next charge.

3. Cancellation Policy

You have the right to cancel your subscription at any time. To cancel, please contact our customer support team with your order details.

Cancellation requests must be received at least 7 days before your next scheduled billing date to prevent the upcoming charge.

Upon cancellation, you will not receive any further shipments or charges, but any charges already processed will not be refunded unless otherwise specified in our refund policy.

4. Payment Information

All payments are processed securely through our encrypted payment gateway. We accept major credit and debit cards.

By providing your payment information, you authorize us to charge your card for the trial offer and any subsequent subscription charges.

You are responsible for maintaining accurate and current payment information. If a payment fails, we will attempt to process it again, and you may be charged a failed payment fee if applicable.

5. Shipping & Delivery

We offer free UK delivery on all orders. Delivery typically takes 3-5 business days from the date of purchase.

International shipping may be available at additional cost. Shipping times and costs will be calculated at checkout.

We are not responsible for delays caused by courier services or customs procedures. Please ensure your delivery address is accurate before completing your purchase.

6. Product Warranty & Liability

Matinika™ Age Defying Cream is formulated with pharmaceutical-grade ingredients and has been dermatologically tested. However, individual results may vary based on skin type, age, and usage consistency.

We do not guarantee specific results. If you experience any adverse reactions, discontinue use immediately and consult a dermatologist.

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the amount paid for the product.

7. Intellectual Property

All content on our website, including text, images, logos, and product formulations, is the property of Lavié Labs or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or transmit any content without our prior written permission.

8. Data Protection & Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and applicable data protection regulations (GDPR, CCPA, etc.).

We will never share your information with third parties without your consent, except as required by law.

You have the right to access, correct, or delete your personal data at any time by contacting our support team.

9. Limitation of Liability

To the fullest extent permitted by law, Lavié Labs shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or website.

This includes but is not limited to: loss of profits, loss of data, business interruption, or personal injury.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Lavié Labs Customer Support

[email protected]

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of the updated terms.

© 2026 Lavié Labs. All rights reserved. By using our website and purchasing our products, you agree to these Terms & Conditions.